Due to the artistic nature of what we do, we cannot offer refunds on ANY services performed.

However, if there is an issue with a service you received, please

contact us within 5 days of receiving the service, so we may

evaluate, correct, and ensure your satisfaction.

 

Vixen Hair Salon stands behind ALL of the products/tools/accessories that are sold.

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Should you find dissatisfaction with any of the products or tools you purchase at Vixen Hair Salon,

we will gladly refund or exchange, as follows:

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 Unopened/Unused product(s) may be returned within 15 days from the date of purchase,

to receive a full refund.

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“Used” product(s) returned within 7 days from the date of purchase,

with at least 75% of the product still remaining, will receive a 50% credit that

can be used towards the purchase of another product.

(No money will be refunded for lesser value exchanges.)

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Tools, such as blow dryers, flat irons, curling irons, etc…

may be returned within 30 days of purchase, if and ONLY if a manufacturer defect is

detected and the tool still has ALL of it’s original packaging still included.

Available for equal exchange ONLY.

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Accessories, such as hair brushes, hair extensions, hair clips, hair bands,

hair feathers, hair tinsel, etc…are FINAL SALES.

NO Refunds, Returns, or Exchanges will be allowed.

 

* Proof of purchase is required for all returns/refunds/exchanges.

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